About SiteCare
We’re on a mission to make business leaders proud and confident of their WordPress websites.
Every day, we empower millions of people like you – the readers, learners, shoppers, and business owners – who rely on WordPress websites. Thousands of companies trust SiteCare’s data-driven performance metrics to help ensure their websites thrive.
Our Vision:
A WordPress Management Doctrine
Unlike many Content Management Systems (CMS) locked in a Software as a Service (SaaS) model, WordPress empowers you with unmatched flexibility and control. By offering an open-source, self-hosted option, WordPress transcends the limitations of SaaS, allowing you to download and install the software directly onto your own server.
While self-hosted WordPress offers flexibility, it presents unique security challenges. Outdated software, weak passwords, and untrusted plugins create vulnerabilities that hackers exploit. Malicious code can be injected through vulnerabilities like XSS and SQL injections, while brute-force attacks target weak credentials. Denial-of-service attacks can cripple your website, and phishing attempts aim to steal sensitive information. All of these issues pose a threat to your business and your brand’s reputation.
Nearly 6,000 WordPress vulnerabilities were reported in 2023
Constant vigilance is key: Navigating these threats requires proactive measures. Regular updates, strong passwords, and secure hosting providers are essential. Choosing trusted plugins and themes, staying informed about vulnerabilities, and implementing backups minimize risks. While WordPress empowers creators, its security demands constant vigilance and expert help.
SiteCare answers the need for a support system for WordPress users.
Our Story
Fueled by a passion for the web, SiteCare founder Drew Barton juggled his overnight shift at CNN.com with freelance gigs in the early 2000s. Many of those early clients remain part of our community to this day, a testament to the trust and relationships we build.
From beginnings in a spare bedroom, SiteCare (formerly Southern Web Group) quickly outgrew its cozy confines. This entrepreneurial spirit led us to dedicated office space, fostering team collaboration and growth. However, by 2018, a yearning for flexibility and global talent led us to a bold decision: embracing a fully remote work model. Ditching the cubicles, we transformed into a distributed workforce, seamlessly adapting to the challenges of the pandemic and the needs of a global workforce.
SiteCare’s growth has been, in part, fueled by the acquisition of other companies. Over the last decade, SiteCare has acquired five firms: WP Site Care (2018), Web Considerations (2019), Firing Squad (2020), Maintainn (2022), and Smarter Searches (2023).
Today, SiteCare is laser-focused on unlocking the true potential of every WordPress site. Our secret weapon? A proprietary scoring system that pinpoints the root causes of common issues, acting as your website’s health check. With this intel, we offer a suite of targeted services, guaranteeing optimal performance for thousands of WordPress sites worldwide.
Timeline
This timeline is more than just dates and milestones. Our long history reflects our dedication to growth, innovation, and building a team that reflects the richness of the world around us. We’re excited to see what the future holds.
2005
Southern Web Group
is founded.
2008
Joins WordPress
Community
2009
Wins
W3 Award
2016
Releases
Capture IDX
2017
Releases A Buyer’s
Guide to Websites
2018
Acquires
WP Site Care
2018
Goes
Fully Remote
2019
Sells
Capture IDX
2020
Acquires
Firing Squad
2022
Acquires
Maintainn
2023
Acquires
Smarter Searches
2024
Launches
SiteCare Score
Our 5-star reviews
41
⭐⭐⭐⭐⭐
Google Reviews
25
⭐⭐⭐⭐⭐
Clutch Reviews
10
⭐⭐⭐⭐⭐
Facebook Reviews
Our Core Values
This is SiteCare. This is who we are. This is what drives us.
At SiteCare, we live and breathe a vibrant set of core values that go beyond words. These principles drive who we are, what we do, and how we approach every interaction. Think of them as the compass guiding our journey towards excellence, both for ourselves and our clients.
Obsessive Communication
We don’t believe in secrets or sugarcoating. We keep each other in the loop, good news and bad, because radical transparency builds trust and fosters collaboration.
Stick the
Landing
When we make a promise, we stick by it. Reliability and dependability are the cornerstones of any successful team member.
Crush the Eggshells
We value honest feedback, open discussions, and constructive criticism. Facing challenges head-on leads to better solutions and a stronger team.
Grow Better
We’re never satisfied with the status quo. We constantly push ourselves and refine our processes, because continuous improvement keeps us ahead of the curve.
Impact
As part of our commitment to Grow Better, we believe in making a difference beyond just pixels and code. That’s why we actively support the charities that fuel our team members’ passions. When a teammate goes above and beyond for a cause they care about, we do the same. We match their charitable contributions dollar-for-dollar, amplifying their generosity and impact.
In 2023 alone, we proudly donated over $15,000 to some incredible organizations. These contributions helped improve civil rights, animal welfare, healthcare, the environment, and the welfare of children.
This program isn’t just about money, it’s about values. It reflects our commitment to fostering a team that’s passionate about making a positive difference in the world, both inside and outside the digital realm.
Here are just a few of the charities our team helped support last year:
“From the bottom of our collies’ hearts, we thank you!”
Border Collie Rescue
Diversity, Inclusion and Belonging
We believe in building a vibrant and diverse team that reflects the richness of the world around us. At SiteCare, we’re cultivating a culture of collaboration, open communication, and mutual respect, where everyone feels safe to share their ideas and perspectives. This inclusive environment allows us to tap into the wealth of talent and experience our diverse team brings, fostering innovation, creativity, and continuous learning. We believe that when everyone feels valued and heard, great things can be achieved.
Careers
We ditched the cubicles in 2018 and embraced the power of remote work. Today, our team spans continents, bringing together a vibrant tapestry of cultures, religions, and perspectives. Our talent pool fuels our creativity, fosters innovation, and helps us deliver results for our clients.
We’re constantly searching for passionate individuals who can lend their expertise to our collaborative environment. Visit our Careers page to learn more about our benefits and open positions.